1. Introduction
Astrellix is committed to protecting personal data and privacy. This policy explains how information is collected, processed, and protected under GDPR, CCPA, and other applicable data-protection regulations.
2. Data Controller Information
Astrellix Global Operations
United States | EU | India
Email: consult@astrellix.com
3. Information We Collect
- Contact data: name, email, phone, company, job title
- Technical data: IP address, browser type, device, cookies
- Usage data: pages visited, navigation patterns, session behavior
- Communication data: inquiry forms and correspondence
- Business data: project and contractual information
4. Legal Basis for Processing (GDPR)
- Consent
- Contract performance
- Legitimate interest
- Legal obligations
5. How We Use Your Information
- Respond to inquiries and provide requested information
- Deliver consulting and software development services
- Process payments and maintain financial records
- Provide service notifications and operational updates
- Improve website functionality and user experience
- Comply with legal, regulatory, and audit requirements
6. Data Sharing & Third Parties
We may share data with payment processors, communication providers, analytics tools, and authorities where legally required. Astrellix does not sell personal data.
7. International Data Transfers
When data is transferred outside the EU/EEA, we apply safeguards such as Standard Contractual Clauses and recognized adequacy mechanisms.
8. Data Retention
- Contact inquiries: 2 years
- Client data: contract duration + 7 years
- Marketing data: until consent withdrawal
- Cookie preferences: 12 months
- Financial records: 7 years